Information We Collect
We may collect information you provide directly to us, including
your name, email address, phone number, service address, and
information about your garage door, service request, estimate
request, or other inquiry.
We may also receive information that you submit through third-party
platforms, including Facebook and Instagram lead forms.
When you visit our website or interact with our advertising,
certain information may be collected automatically, such as your
IP address, browser or device information, pages visited, referring
website, advertising interactions, and similar technical
information.
How We Use Your Information
We may use information we collect to:
- Respond to repair, service, installation, and estimate requests.
- Contact you regarding an inquiry you submitted.
- Schedule and manage appointments or jobs.
- Provide customer service and follow-up.
- Maintain customer and service records.
- Measure the effectiveness of our website and advertising.
- Improve our services, website, marketing, and customer experience.
- Protect our business, customers, and systems from fraud or misuse.
- Comply with applicable legal requirements.
Phone Calls and Text Messages
If you provide your phone number in connection with a service
request, estimate request, or other inquiry, All Weather Garage
Doors may contact you by phone or text regarding that request,
where permitted by law.
Providing a phone number does not by itself constitute consent to
receive recurring automated or promotional marketing text
messages. Where separate consent is required for marketing
communications, we will request that consent separately.
Facebook and Instagram Lead Forms
If you submit information through a Facebook or Instagram lead
form, Meta may provide that information to All Weather Garage Doors
so that we can respond to your inquiry, provide an estimate,
schedule service, or otherwise follow up regarding your request.
Information received through these forms is handled in accordance
with this Privacy Policy.
Advertising and Analytics
We may use analytics and advertising services, including services
provided by Google and Meta, to understand website activity,
measure advertising performance, improve our marketing, and better
understand which inquiries result in meaningful customer
interactions.
These services may use cookies, pixels, device identifiers,
conversion data, or similar technologies in accordance with their
own privacy policies.
Where appropriate, we may provide advertising platforms with
information about the progress or outcome of an inquiry, such as
whether a lead resulted in a scheduled appointment or completed
service, to help measure and improve advertising performance.
Service Providers and Business Tools
We may use trusted third-party service providers and business
software to help operate All Weather Garage Doors. These may
include website hosting providers, customer-management systems,
communications providers, workflow and automation platforms,
analytics providers, advertising platforms, payment processors,
and similar business tools.
We may provide these service providers with information reasonably
necessary for them to perform services on our behalf.
How We Share Information
All Weather Garage Doors does not sell your personal information
to advertisers.
We may disclose information to trusted service providers that
assist us in operating our business, to professional advisers when
reasonably necessary, or when disclosure is required by law or
reasonably necessary to protect our rights, customers, property,
or business.
Cookies and Similar Technologies
Our website and third-party services we use may use cookies,
pixels, tags, and similar technologies to operate the website,
understand visitor activity, measure advertising effectiveness,
and improve the user experience.
Your browser may allow you to block or delete cookies. Disabling
certain technologies may affect some website functionality.
Data Retention
We retain personal information for as long as reasonably necessary
to respond to inquiries, provide services, maintain customer and
business records, comply with legal obligations, resolve disputes,
and operate our business.
Retention periods may vary depending on the type of information and
the reason it was collected.
Data Security
We use reasonable administrative and technical safeguards designed
to protect personal information from unauthorized access,
disclosure, alteration, or loss.
However, no method of transmission over the internet or method of
electronic storage can be guaranteed to be completely secure.
Your Choices
You may contact us to request that we update or correct personal
information you have provided to us.
You may also ask us to stop sending non-essential promotional
communications. Service-related communications concerning an
active inquiry, appointment, estimate, or job may still be
necessary.
Children’s Privacy
All Weather Garage Doors provides services to homeowners, property
owners, businesses, and other adults seeking garage door services.
Our website and services are not directed to children under 13,
and we do not knowingly collect personal information from children
under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect
changes in our business practices, technology, services, or legal
requirements.
When we update this policy, we will post the revised version on
this page and update the effective date above.
Contact Us
If you have questions about this Privacy Policy or how your
information is handled, contact:
All Weather Garage Doors
Huntersville, North Carolina
service@allweathergaragedoors.com